During a Westminster Hall debate Joy Morrissey MP called on the Government to consider the introduction of a Disability Awareness Charter.
Joy Morrissey: I thank the hon. Member for East Kilbride, Strathaven and Lesmahagow (Dr Cameron) for calling this debate on such an important topic.
I want to highlight some of the issues that constituents or local charities have directly contacted me about; I will shamelessly go through them all. However, this debate is really about the wider issue of disability inclusivity and I will ask the Minister to consider a disability awareness charter, whereby we can encourage businesses and local communities to think about the disabled—particularly the visually impaired, the hearing impaired and those with more complex disabilities—in relation to practical things such as shopping and other everyday activities during covid-19.
There is a local charity in Beaconsfield called Blind Ambition, which works with the visually impaired. It is excellent and one of the things that it has highlighted during covid-19 was the difficulty that the visually impaired have at their local supermarket. When someone who is visually impaired goes to a supermarket, they may need to touch items and feel their way around, which was difficult during covid. Oftentimes they bring a buddy with them, but during the total lockdown they were not allowed to bring a companion, the store was not able to give them one and they were unable to get a delivery, so they felt very cut off and isolated. They could not even receive an explanation as to why they could not bring a buddy with them.
In places where there are more restrictive measures in place for covid-19, I ask that we consider encouraging supermarkets to allow a visually impaired person to bring a companion or a volunteer with them, to help them—in a covid-secure way—around the supermarket. That is just so that they have dignity and quality of life, and are not afraid, thinking, “How will I get my daily food delivery?” There is a shortage of supermarket slots for delivery online; there is that challenge for them, as well.
The visually impaired also had challenges around NHS appointments, so it would be very helpful if the NHS could consider how it can help visually impaired people when they come to a hospital or a GP’s surgery. The same restriction applies; they are not allowed to bring a companion. However, they feel very insecure about going through the hospital or even the waiting room, and I have had visually impaired people asking me, “What should I do?” and “What should I wear?”, and feeling very frightened, to the point that they did not want to go to their GP or hospital for any reason, because they were just so afraid. Having that information at the NHS and public health level for the visually impaired would be incredibly helpful.
The same applies for face masks and those who are hearing impaired, because if someone reads lips and they can no longer see what someone is saying, it is very difficult. If they are standing there waiting, say at the bus stop, and someone says, “You are too close”, or is shouting something at them, because of the face mask they cannot actually see what that person is saying. We have had reports of hearing-impaired people being abused, kicked and spat on, because they could not hear and they could not see that someone was speaking to them.
I have a few of the transparent face masks, so that the lips can be seen, but having that level of awareness of other people and trying to help them to carry on in normal society is important. I do not think there is anything that the Minister or anyone can do; it is about having an awareness of other people and how covid is affecting them.
My last point is on community or day centres, which are a lifeline to people who might have an adult living with them who has complex disabilities or severe autism. The day centre is a lifeline for that family. Sometimes, the disabled person may be in the day centre for eight hours a day, or it may just be an hour, but it is perhaps the only time, depending on the level of complex disability, that the care-giver or the parent has to take a shower or indeed do anything. What happened during lockdown was that these carers were given 24/7 care of their loved one, who was usually very disabled. They could cope with that on a normal basis, but they had their support completely removed; carers could not find anyone to speak to for support. This does not just come from speaking to people in my constituency. It was national, across the board. I have an incredible day centre in my constituency, Burnham Opportunities Centre, and they were coming in, helping and volunteering for as long as they possibly could, but as the severity of the lockdown continued, they also had to close. I have heard from family after family that if they had a child, or an adult, with complex disabilities living with them, they could not cope by the end, and then returning to work was more than they could handle. Some of them had to quit their employment because they simply could not handle the stress and ongoing responsibility of full-time care.
I know I have gone over my time, but thank you, Mr Rosindell, and I appreciate this consideration of these wider issues. I hope that we will consider a disability awareness charter.